Delete your Sakah account
How to permanently delete your Sakah account, listings, products and personal data.
What gets deleted
In line with Google Play's policies and Kenya's Data Protection Act, you can permanently delete your Sakah account and data at any time.
- Removed: your profile, username, phone numbers, bio, listings and products that haven't been sold, favourites, upvotes and saved preferences.
- Kept without your name: order and payment totals and dates, which the law requires us to keep for tax and audit. Anything that identifies you is removed from them.
How to delete your account
In the Sakah app
Open Profile, then tap Delete account.
On the website
Sign in, open Settings, then choose Request Account Deletion.
Sign in to delete your accountCan't sign in?
Email info@sakahonline.com from the email address on your Sakah account and ask us to delete it. We'll reply to confirm before anything is deleted.